1. Installation of CCTV and IP-camera system
    1.1. ElectroTechnics will carry out the Security System Installation during Normal Working Hours with all reasonable skill and care and perform the work in a workmanlike and professional manner.
    1.2. Title to any part or parts of the Security System purchased by the Customer will pass upon delivery. Until payment is received in full, the Customer must:
    1.2.1. until such time maintain such part or parts of it in good order and condition; and
    1.2.2. if payment is not made within 7 days of the due date, the Customer irrevocably authorises ElectroTechnics to enter its premises and agrees that ElectroTechnics is entitled to take possession of the part or parts without any liability to the Customer.
    1.3. The Customer acknowledges and agrees that all cutting of ways, excavation, cable trenching, provision of 240 mains power connections, cable installation, alterations to existing equipment, interfacing with fire, heat or detection systems and lifting equipment required to work at heights are not included in the Security System Installation unless specified in the Offer.
    1.4. ElectroTechnics can not be held responsible for any disruption of a network, software or equipment of the Customer caused by the impact of the interface, integration or addition of the Security System supplied by ElectroTechnics.
    1.5. The Customer shall make the Premises available and in such form as to allow ElectroTechnics to commence Security System Installation by the date specified in the Offer or mutually agreed. The Customer agrees to ensure that the Premises is always a safe working environment and (without limitation) will not contain asbestos or similar hazards. This Agreement is based upon ElectroTechnics having free and uninterrupted access to the Premises at all times, and on the Security System being capable of being installed in a continuous sequence. Should restricted access force ElectroTechnics to cease or suspend work and/or leave the Premises and return to Premises at a later time, the reasonable costs of doing so will be added by ElectroTechnics to the Fees.
    1.6. The Customer shall provide adequate facilities at the Premises at no cost to ElectroTechnics. Where required and not otherwise stated, these shall include parking facilities, power, lighting, lifting and handling equipment, scaffolding, scissor lifts, elevated work platforms, and rubbish removal skips.
    1.7. In the event that ElectroTechnics has agreed to carry out the Security Service Installation based on information provided by the Customer in relation to the condition of the premises and ElectroTechnics has quoted on the basis of such advice, any unanticipated problems that might arise on the premises involving extra work or materials may result in ElectroTechnics increasing the Fee specified in the Offer.
    1.8. If ElectroTechnics is delayed in reaching completion of the Security System Installation by the date agreed between the parties as a result of a delay which is outside its reasonable control then ElectroTechnics shall be entitled to a reasonable extension of time to complete the Security System Installation.
    1.9. Should ElectroTechnics be delayed in carrying out its work by delays caused by acts or omissions of the Customer, its servants or agents, any contractors or consultants engaged by the Customer or any head contractor or other party to which the Customer has contracted with, then ElectroTechnics shall be entitled to claim the reasonable costs of the delay from the Customer, and the amount shall be a debt due and owing to ElectroTechnics
  2. Warranty
    2.1. The Security System supplied by ElectroTechnics to the Customer under this Agreement is covered by a warranty which shall commence at the completion of the Security System Installation for a period of twelve (12) months, unless otherwise specified in the quote.
    2.2. During the Warranty Period any Security System equipment which proves to be faulty will be repaired or replaced by ElectroTechnics at its option and at its expense.
    2.3. The warranty provided under this Agreement is dependent upon regular service work being carried out to Australian Standard AS2201.1. ElectroTechnics will carry out this service work if the Customer elects in the Offer to receive Maintenance Services.
    2.4. The parties agree that when evaluating a claimed defect of the Security System, due allowance shall be made for fair wear and tear of any equipment supplied as part of the Security System. Should the Customer or any other party attempt to carry out repairs, mal-operate the Security System, or modify it in any way during the Warranty Period without ElectroTechnics’ permission, ElectroTechnics shall be relieved of its obligations under the warranty provisions.
    2.5. In addition, the warranty does not cover work required to be done to repair a defect or damage which is caused by the Customer’s negligence, fault, neglect, abuse or incorrect use of the Security System equipment or caused by circumstances outside ElectroTechnics’ control or the control of the manufacturer including as a result of vandalism, fire, water damage, power surge or other act of God.
    2.6. Work under the warranty provisions shall be carried out during Normal Working Hours.
  3. Dispute resolution
    3.1. The parties agree that they must initially use all reasonable endeavors to resolve any dispute arising under this Agreement within 10 business days of a party being advised by written notice of such a dispute.
    3.2. If the parties are unable to resolve the dispute within that time frame they must refer the dispute to an executive officer from each party to resolve. The parties will again use all reasonable endeavors to resolve the dispute within a further 10 business days or such other reasonable period agreed between the parties.